Comments on: Dear Rogers http://www.garyharan.com/index.php/2007/10/15/dear-rogers/ This is my site. I write here. Sat, 05 Jul 2008 01:01:27 +0000 http://wordpress.org/?v=2.0.3 by: chris http://www.garyharan.com/index.php/2007/10/15/dear-rogers/#comment-3145 Sat, 10 Nov 2007 22:40:27 +0000 http://www.garyharan.com/index.php/2007/10/15/dear-rogers/#comment-3145 I fully agree with you on this, The rogers site is one of the worst corporate sites i have ever used. the usability and accessibility of the site are really shocking. The part about it is the rogers web team is pretty massive. I got sent link to their new site a few days ago and to be honest its a much needed improvement on the old site, but there is still loads which needs to be addressed. have a look here http://new.rogers.com I'm not to sure why but there seems to be very few strong consumer based websites in Canada. Most business' over here seem to treat the web as an test bed market rather than a way of delivering services and information to customers cheaply and effectively. My favorite example is Amazon.ca which seems to of been forgotten when compared to Amazon.com and Amazon.co.uk. I fully agree with you on this, The rogers site is one of the worst corporate sites i have ever used. the usability and accessibility of the site are really shocking. The part about it is the rogers web team is pretty massive.

I got sent link to their new site a few days ago and to be honest its a much needed improvement on the old site, but there is still loads which needs to be addressed. have a look here http://new.rogers.com

I’m not to sure why but there seems to be very few strong consumer based websites in Canada. Most business’ over here seem to treat the web as an test bed market rather than a way of delivering services and information to customers cheaply and effectively. My favorite example is Amazon.ca which seems to of been forgotten when compared to Amazon.com and Amazon.co.uk.

]]> by: Adam Zey http://www.garyharan.com/index.php/2007/10/15/dear-rogers/#comment-3142 Sat, 10 Nov 2007 04:13:56 +0000 http://www.garyharan.com/index.php/2007/10/15/dear-rogers/#comment-3142 I'm curious, what problems were you having with Sympatico in particular? Your phone number is in Montreal, so for you to be considering Rogers, I assume you had the Sympatico wireless service (Rogers co-built the network with Sympatico, and it's the only internet service Rogers offers in Montreal) If you don't mind being stuck on a wired connection, you may want to consider TekSavvy, their rates are quite good (30 bucks for a 200 gig cap, 40 for unlimited), and their rating on dslreports puts them as the highest rated DSL ISP in North America. I'll avoid directly linking to teksavvy's website in case there's some sort of spam filtering going on here, but if you google for it, they'll be the first few results. I'll agree with you on Rogers site design, though. Curious as to their prices (not that they offer cable internet in Montreal), I went to their site and selected the "express" cable internet package. And then I couldn't find a bloody link on where I could order the darned thing. I looked for five minutes and gave up. Couldn't find a way to actually order their service :P I’m curious, what problems were you having with Sympatico in particular? Your phone number is in Montreal, so for you to be considering Rogers, I assume you had the Sympatico wireless service (Rogers co-built the network with Sympatico, and it’s the only internet service Rogers offers in Montreal)

If you don’t mind being stuck on a wired connection, you may want to consider TekSavvy, their rates are quite good (30 bucks for a 200 gig cap, 40 for unlimited), and their rating on dslreports puts them as the highest rated DSL ISP in North America.

I’ll avoid directly linking to teksavvy’s website in case there’s some sort of spam filtering going on here, but if you google for it, they’ll be the first few results.

I’ll agree with you on Rogers site design, though. Curious as to their prices (not that they offer cable internet in Montreal), I went to their site and selected the “express” cable internet package. And then I couldn’t find a bloody link on where I could order the darned thing. I looked for five minutes and gave up. Couldn’t find a way to actually order their service :P

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